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Owner or Managing Director
Build leadership capacity so fewer everyday problems come back to you.
See the business caseLeadership development for operational employers
Practical leadership development for managers handling real people, decisions and standards under pressure.
Based in Wales. Working throughout the UK.
Start where you are
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Build leadership capacity so fewer everyday problems come back to you.
See the business case02
Create clearer management, better decisions and more dependable standards.
See the programme in action03
Give managers development they can use at work, with the employer involved.
See the employer routeDoes this sound familiar?
It is not always a people problem. Often, it is a leadership problem that has never been properly addressed.
Take the Leadership Sense Check
Managers avoid difficult conversations.
Teams wait to be told.
Standards vary between people or locations.
Senior leaders keep stepping in.
The Leadership Performance Programme
Managers learn in the context of the work they need to lead, then apply it in their own teams.
From £1,250 + VAT per person.
A six-person minimum applies to the first three pilot cohorts.
Explore the programmeAgree the management pressure and evidence that matter.
Set a grounded starting point for the cohort.
Work on the leadership situations managers are facing.
Apply the work in real conversations, priorities and follow-through.
Keep the employer connected to practical application.
Review agreed behaviour and workplace evidence at the close.
What changes for managers
The programme helps managers build confidence, clearer expectations and a practical leadership identity. It does not promise identical outcomes for every person.
Decisions repeatedly escalate
Managers make appropriate decisions
Difficult conversations are avoided
Problems are addressed earlier
Delegation lacks clarity
Outcomes and review points are agreed
Standards vary
Expectations become more consistent
Senior leaders rescue
Managers and teams take ownership
Real Crack On delivery
Practical facilitation means managers discuss real situations, learn how others see the pressure and leave with clearer ways to respond.
C-me colour and communication session
A short look at Crack On facilitating practical communication work. The video is user-controlled and captioned.
We use colour to bring out connection and break down communication barriers within teams. The work asks how people communicate in ways that are most useful to one another, so everyday meetings and development conversations can work better.
Open the full transcript
Make the conversation tangible.
Practical activity creates a shared language for the conversations that matter at work.

Interaction, not just instruction.
Managers have room to discuss the situations they actually need to handle.
The Crack On method
One clear method keeps the programme grounded in the employer’s priority and connected to the manager’s everyday work.
Agree what needs to change and why it matters.
Give managers practical structures, language and feedback.
Use the learning in current workplace situations.
Review behaviour, ownership and an agreed workplace indicator.
Success is measured by what managers do differently, not simply whether they enjoyed the training.

Cross-sector experience
Crack On’s public evidence includes hospitality, professional sport and professional-services contexts. It does not inflate incomplete stories into case studies.
Explore evidence and results

Real Crack On delivery, shown as shared programme context.
The people behind the programme
Crack On combines operational experience, practical facilitation and focused coaching so managers can use what they learn when the pressure is real.
Jon Saunders
Founder
Georgina Jones
Coach & Facilitator
Matt Howcroft
Executive Coach & Facilitator
Talk about your managers
A direct conversation about what is happening and whether Crack On is the right next step.